FAQs

How long does shipping take?

Orders typically arrive within 5-7 business days, carefully packaged to protect your skincare.

Are your products cruelty-free?

Yes, all our skincare essentials are 100% cruelty-free and never tested on animals.

Can I return a product?

Returns are accepted within 14 days if the product is unopened and in original condition.

Do you use plastic packaging?

No, we use plastic-free, eco-friendly packaging to reduce environmental impact.

How do I contact customer support?

Reach us via email or WhatsApp; links are available on our contact page.

Are your products suitable for sensitive skin?

Yes, our botanical ingredients are gentle and ideal for sensitive skin types.